Infrastructure

The reliability and availability of infrastructure and the provision of utility services is crucial for development. The quality of infrastructure is measured by indicators assessing the wait times to obtain selected utility services, as well as the disruption of these services. The six indicators on this page measure the reliability and provision of infrastructure services in 118 countries. In addition, the estimated cost burden due to the inadequate provision of electricity is provided. The results are based on surveys of more than 100,000 firms. A database query tool (with eight additional indicators) is available to help you gauge the impact of infrastructure issues across various firm subgroups. You can also generate graphs to compare countries.

To see the details for a specific economy, click on the links below. Click on column headers to sort data.

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Related Research

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Country	Number of Power Outages in a Typical Month	If there were outages, Duration of Power Outages (hours)	Value Lost Due to Power Outages (% of Sales)	If a generator is used, Electricity from Generator (%) *	Delay in Obtaining an Electrical Connection (days)	Average number of Incidents of Water Insufficiency in a Typical Month*	If there were shortages, Average Duration of the Water Shortage (hours)*	Delay in Obtaining a Water Connections (days)	Delay in Obtaining a Mainline Telephone Connection (days)
All countries	8.92	5.46	4.90	19.90	37.32	6.32	12.86	34.96	26.31
East Asia & Pacific	4.50	3.20	2.97	11.88	21.91	1.83	7.79	26.87	10.93
Eastern Europe & Central Asia	5.41	4.54	3.78	11.13	48.81	5.12	14.94	32.01	17.46
Latin America & Caribbean	2.68	7.59	4.19	18.41	34.44	3.97	16.02	34.11	34.83
Middle East & North Africa	14.34	3.46	5.59	22.79	62.60	7.67	10.94	66.16	41.17
OECD	..	3.51	2.25	..	9.56	..	5.18	..	8.88
South Asia	42.21	4.56	10.81	25.94	48.42	21.01	10.80	64.15	31.24
Sub-Saharan Africa	10.30	6.70	5.84	26.74	31.94	7.24	13.99	28.60	32.73
Afghanistan (2008)	20.33	11.46	6.49	74.88	45.82	22.43	11.33	44.76	5.74
Albania (2007)	37.80	3.97	13.73	26.76	41.73	19.43	14.31	15.70	19.45
Algeria (2007)	4.78	2.97	4.00	7.42	49.10	9.03	..	84.62	35.66
Angola (2006)	7.59	20.83	3.66	31.00	60.16	7.92	17.69	33.80	41.82
Argentina (2006)	1.14	2.71	1.61	5.43	45.90	0.51	11.78	15.54	18.90
Armenia (2009)	2.22	3.71	1.80	17.40	16.28	1.86	27.77	14.28	21.90
Azerbaijan (2009)	2.93	3.49	1.81	10.27	9.67	3.99	9.02	9.46	9.32
Bangladesh (2007)	101.56	1.12	10.56	23.63	50.28	30.82	1.87	36.28	74.95
Belarus (2008)	1.41	3.11	0.75	3.00	15.16	1.77	14.21	17.92	20.33
Benin (2009)	13.89	2.60	7.53	26.11	86.78	9.91	21.43	86.10	89.44
Bhutan (2009)	3.14	2.38	4.33	5.91	14.75	2.66	8.70	22.09	6.09
Bolivia (2006)	0.84	3.46	4.40	53.79	15.23	2.39	7.86	50.53	11.62
Bosnia and Herzegovina (2009)	3.24	6.83	1.88	19.32	50.16	1.54	3.50	17.21	9.56
Botswana (2006)	1.74	2.45	1.40	18.11	25.46	1.76	2.88	12.33	22.83
Brazil (2009)	2.71	2.02	2.98	7.41	36.82	5.38	75.98	5.89	9.59
Bulgaria (2009)	3.69	1.93	1.61	3.77	44.75	..	2.00	105.82	8.36
Burkina Faso (2009)	10.84	3.30	5.79	10.90	23.08	4.61	6.87	16.24	19.51
Burundi (2006)	12.04	10.21	10.68	25.43	24.06	7.84	6.69	..	36.58
Cambodia (2007)	26.95	2.62	2.44	..	15.48	..	..	6.48	4.46
Cameroon (2009)	10.49	2.99	4.90	14.68	17.60	8.81	23.47	13.01	19.22
Cape Verde (2009)	4.87	9.19	5.50	24.41	30.53	5.83	11.27	27.57	6.54
Chad (2009)	22.63	8.81	3.29	69.66	10.55	6.76	2.69	6.35	13.28
Chile (2006)	1.68	1.78	1.81	8.41	22.94	0.94	2.91	41.05	11.98
China (2003)	..	..	1.31	2.36	27.77	..	..	..	6.32
Colombia (2006)	0.95	2.63	2.27	5.07	26.42	1.31	17.91	17.04	16.77
Congo, Dem. Rep. (2006)	17.45	4.33	5.55	17.13	20.50	7.85	8.36	21.90	29.23
Congo, Rep. (2009)	25.34	34.33	16.43	56.30	8.45	12.63	50.70	6.52	25.54
Costa Rica (2005)	..	3.38	1.94	1.01	48.63	..	5.60	51.71	101.42
Côte d'Ivoire (2009)	3.81	4.55	4.98	15.06	20.86	7.03	27.65	14.59	5.80
Croatia (2007)	1.83	2.43	0.79	2.00	42.61	1.65	3.74	42.71	16.54
Czech Republic (2009)	2.09	3.53	0.60	2.25	50.21	..	3.00	30.14	22.53
Dominican Republic (2005)	..	7.14	15.17	41.15	30.17	..	15.33	17.00	8.82
Ecuador (2006)	2.52	3.10	2.73	18.58	23.32	2.26	11.73	24.87	30.72
Egypt, Arab Rep. (2008)	1.10	2.14	3.39	14.38	92.40	0.63	2.24	165.00	74.73
El Salvador (2006)	2.33	4.30	2.85	6.14	22.13	10.17	16.83	39.85	8.27
Eritrea (2009)	2.97	2.78	0.24	3.40	4.50	3.07	24.00	..	..
Estonia (2009)	1.18	3.48	0.48	0.22	207.24	0.66	4.02	57.04	21.01
Ethiopia (2006)	5.01	3.88	0.91	6.85	44.22	7.85	24.24	19.44	58.51
Fiji (2009)	1.73	2.74	3.30	6.16	19.02	1.58	19.81	53.45	13.58
Gabon (2009)	7.17	5.39	1.69	9.65	34.50	1.19	3.96	32.44	8.59
Gambia, the (2006)	23.67	6.86	11.80	32.34	63.93	8.39	7.13	20.75	24.83
Georgia (2008)	3.29	8.37	1.43	5.10	11.41	4.18	4.83	16.20	16.43
Germany (2005)	..	4.68	..	..	3.16	..	4.17	..	5.99
Ghana (2007)	9.70	12.59	6.03	29.51	24.39	10.63	17.48	15.72	184.29
Greece (2005)	..	2.85	..	..	7.01	..	3.24	..	6.31
Guatemala (2006)	3.00	3.47	4.51	23.01	35.28	5.82	38.12	76.37	27.40
Guinea (2006)	33.91	6.78	13.95	59.18	16.14	15.66	7.12	20.82	59.18
Guinea-Bissau (2006)	9.19	17.94	5.25	78.28	20.54	3.60	10.63	88.92	27.59
Guyana (2004)	..	4.65	3.31	31.09	93.35	..	5.50	26.78	83.96
Honduras (2006)	2.86	2.84	3.83	26.03	27.64	5.77	36.71	47.74	169.54
Hungary (2009)	2.89	3.39	0.85	0.29	48.04	..	..	19.84	11.46
India (2006)	..	3.63	6.62	9.76	29.46	..	6.52	20.67	10.52
Indonesia (2009)	2.05	3.27	2.37	22.92	23.52	4.66	6.27	19.96	15.34
Ireland (2005)	..	4.42	1.54	..	28.32	..	7.08	..	18.64
Jamaica (2005)	..	91.10	11.76	6.17	6.88	..	12.11	10.17	9.80
Jordan (2006)	2.61	1.97	1.69	23.13	47.11	13.84	14.06	31.14	3.08
Kazakhstan (2009)	2.83	5.98	3.65	18.92	47.78	2.90	9.33	40.53	39.60
Kenya (2007)	6.90	4.45	6.35	14.70	40.50	6.50	14.60	27.97	27.09
Korea, Rep. (2005)	..	2.13	..	..	3.90	..	6.70	..	3.51
Kosovo (2009)	42.79	2.12	17.10	17.80	76.89	16.08	6.87	50.20	10.89
Kyrgyz Republic (2009)	5.74	7.39	10.48	9.51	25.21	5.78	10.29	15.37	10.03
Lao PDR (2009)	1.54	1.00	0.47	20.00	16.06	2.94	13.79	44.04	3.25
Latvia (2009)	0.66	5.25	1.10	0.96	93.18	0.34	23.85	26.34	9.12
Lebanon (2009)	29.88	6.99	9.35	52.33	117.58	5.12	14.00	27.00	51.67
Lesotho (2009)	6.75	5.53	6.65	..	13.89	2.50	10.58	23.14	53.67
Liberia (2009)	5.44	4.68	2.85	97.08	26.34	2.28	5.39	7.06	4.74
Lithuania (2009)	1.06	2.19	0.65	36.92	62.98	0.67	12.08	82.48	13.87
Macedonia, FYR (2009)	2.15	3.36	5.91	21.50	27.65	4.57	11.41	14.46	4.11
Madagascar (2009)	13.62	2.31	7.73	18.64	92.06	8.97	8.02	114.71	29.88
Malawi (2009)	1.02	3.64	16.97	6.55	59.23	0.73	7.44	69.68	45.91
Malaysia (2007)	0.81	2.43	3.00	1.41	10.73	0.30	1.72	9.63	8.15
Mali (2007)	4.16	3.89	1.79	16.00	48.41	5.84	5.74	42.64	43.37
Mauritania (2006)	3.71	2.89	1.57	9.19	7.52	7.71	6.05	22.57	14.49
Mauritius (2009)	3.22	3.22	2.23	3.38	18.65	12.31	6.04	30.04	38.55
Mexico (2006)	2.43	2.29	2.36	39.05	8.32	4.05	5.99	13.72	7.80
Micronesia, Fed. Sts. (2009)	5.76	2.05	2.65	62.50	67.13	0.00	..	22.90	11.44
Moldova (2009)	1.72	3.17	2.00	1.74	24.31	0.64	14.33	12.34	14.18
Mongolia (2009)	2.62	4.25	0.84	35.20	20.00	2.71	4.54	81.48	10.08
Montenegro (2009)	7.03	2.63	8.09	11.04	30.93	5.17	3.41	15.92	9.83
Morocco (2007)	2.50	1.80	1.27	6.47	18.84	0.89	..	13.12	6.05
Mozambique (2007)	3.04	4.29	2.43	10.79	12.73	2.29	4.54	34.10	5.04
Namibia (2006)	1.64	2.71	0.67	6.07	9.17	0.85	89.13	5.36	7.30
Nepal (2009)	51.96	6.51	26.95	24.58	8.95	23.46	24.06	10.50	7.78
Nicaragua (2006)	12.49	3.72	8.74	31.56	62.71	13.57	9.04	44.50	80.84
Niger (2009)	20.08	1.60	1.93	20.11	37.09	2.67	2.37	29.63	13.88
Nigeria (2007)	26.33	8.20	8.92	60.86	7.51	18.45	13.61	11.28	7.10
Oman (2003)	..	5.66	4.18	3.95	14.72	..	12.07	16.17	6.92
Pakistan (2007)	34.09	2.25	9.92	29.29	106.30	25.69	12.34	234.01	23.66
Panama (2006)	4.16	1.53	2.35	5.47	10.22	3.74	5.91	18.57	8.90
Paraguay (2006)	2.28	1.70	2.54	28.13	27.16	1.80	4.98	26.59	45.39
Peru (2006)	0.90	2.25	3.24	10.71	81.60	0.63	4.60	98.10	10.77
Philippines (2009)	0.96	2.40	3.40	6.42	23.06	2.19	8.46	31.87	12.85
Poland (2009)	2.28	3.46	1.92	27.50	82.97	4.21	4.22	86.46	54.33
Portugal (2005)	..	3.39	..	..	5.68	..	5.29	..	6.96
Romania (2009)	3.03	5.14	2.18	17.12	42.00	4.14	16.29	26.12	11.74
Russian Federation (2009)	1.50	5.69	1.22	8.36	57.45	1.39	20.58	36.30	19.54
Rwanda (2006)	13.59	4.45	8.67	29.64	18.20	17.69	6.65	..	61.71
Samoa (2009)	5.19	4.05	6.22	15.00	9.82	4.11	9.82	5.55	7.85
Senegal (2007)	11.75	6.18	4.98	24.67	9.43	6.91	4.27	14.09	8.90
Serbia (2009)	1.10	2.22	1.32	1.94	109.52	3.66	15.02	61.11	46.67
Sierra Leone (2009)	15.94	10.19	6.56	44.78	14.79	4.32	1.29	14.90	21.36
Slovak Republic (2009)	1.23	1.76	0.33	6.98	25.04	1.75	50.50	26.14	28.60
Slovenia (2009)	2.68	2.04	0.53	0.25	60.77	..	6.00	27.48	13.77
South Africa (2007)	2.06	4.49	1.60	10.94	15.77	2.35	5.11	13.90	18.90
Spain (2005)	..	3.60	2.95	..	9.30	..	4.61	..	11.86
Sri Lanka (2004)	..	..	..	13.58	83.37	..	..	27.10	89.91
Swaziland (2006)	2.48	2.04	2.46	10.24	16.86	1.51	4.71	47.13	36.91
Syrian Arab Republic (2009)	16.10	2.71	8.59	33.12	118.37	19.34	13.47	139.71	157.66
Tajikistan (2008)	6.32	9.95	15.05	28.01	28.27	13.40	17.49	25.36	8.57
Tanzania (2006)	12.00	7.88	9.62	36.81	44.28	12.44	12.75	27.17	23.25
Thailand (2006)	1.28	2.18	1.53	6.17	27.93	0.16	9.40	43.13	27.39
Timor-Leste (2009)	7.73	4.18	7.57	21.79	9.08	1.05	4.90	24.02	9.55
Togo (2009)	11.07	5.71	10.47	17.34	53.92	5.22	8.54	33.81	50.95
Tonga (2009)	2.06	1.49	1.71	6.30	8.31	1.79	2.62	7.22	12.22
Turkey (2008)	4.07	4.52	2.76	4.32	7.42	5.13	31.97	4.43	3.83
Uganda (2006)	11.00	10.07	10.23	30.66	33.03	3.92	10.66	20.13	12.80
Ukraine (2008)	2.09	5.97	4.36	20.22	47.85	4.33	28.07	13.92	20.28
Uruguay (2006)	0.29	3.04	0.89	1.63	38.62	1.21	15.54	22.05	7.25
Uzbekistan (2008)	6.08	14.54	5.40	5.50	28.03	7.39	11.84	17.09	10.41
Vanuatu (2009)	2.28	1.77	1.47	7.39	15.30	0.69	3.65	7.80	9.47
Venezuela, R.B. (2006)	2.37	4.61	4.43	..	25.39	..	..	..	26.79
Vietnam (2009)	2.00	8.21	3.69	10.12	29.57	1.56	8.52	18.65	4.34
West Bank and Gaza (2006)	3.34	3.76	4.60	19.84	37.11	6.98	11.07	16.88	11.86
Yemen, Rep. (2010)	54.39	3.10	13.23	44.45	68.18	5.54	9.65	62.67	22.89
Zambia (2007)	3.59	2.94	3.65	19.49	96.97	9.30	5.73	19.60	17.25

Note:
* For survey data collected in 2006 and 2007, this indicator is computed for the Manufacturing module only.
**Please, note that in the case of BEEPS 2008 surveys the question was asked to the firms that have confirmed that they have applied for Government contract in the last fiscal year while in the previous rounds of BEEPS the question was asked to all firms participating in the survey.
*** Due to differences in scales used in the ECA countries in 2002 and 2005 (four points) and those used in the 2008 surveys (five points) indicators based on business constraints questions are not fully comparable. End users are encouraged to keep this in mind when analyzing historical trends. Users can download the raw data for additional information.