Enterprise Survey Indicator Descriptions

Regulations And Tax | Permits And Licenses | Corruption | Crime | Informality | Gender | Finance | Infrastructure | Innovation and Technology | Trade | Workforce

Regulations And Tax
1.Senior Management Time Spent in Dealing with Requirements of Government Regulation (%)
Average percentage of senior management’s time that is spent in a typical week dealing with requirements imposed by government regulations (e.g. taxes, customs, labor regulations, licensing and registration), including dealings with officials, completing forms, et cetera.
2.Average number of visits or required meetings with tax officials.
Average number of visits or required meetings with tax officials.
3.If there were visits, Average number of visits or required meetings with tax officials.
If there were visits, Average number of visits or required meetings with tax officials.
4.% of Firms Identifying Tax Rates as Major Constraint***
Percentage of firms identifying tax rates as a major constraint. The computation of the indicator is based on the rating of the obstacle as a potential constraint to the current operations of the establishment.
5.% of Firms Identifying Tax Administration as Major Constraint***
Percentage of firms identifying tax administration as a major constraint. The computation of the indicator is based on the rating of the obstacle as a potential constraint to the current operations of the establishment.

Permits And Licenses
1.Days to Obtain Operating License
The average wait, in days, experienced to obtain operating license from the day the establishment applied for it to the day it was granted.
2.Days to Obtain Construction-related Permit
Average wait, in days, experienced to obtain construction-related permit from the day the establishment applied for it to the day it was granted.
3.Days to Obtain Import License
Average wait, in days, experienced to obtain import license from the day the establishment applied for it to the day it was granted.
4.% of Firms Identifying Business Licensing and Permits as Major Constraint***
Percentage of firms identifying business licensing and permits as major constraint. The computation of the indicator is based on the rating of the obstacle as a potential constraint to the current operations of the establishment.

Corruption
1.% of Firms Expected to Pay Informal Payment to Public Officials (to Get Things Done)
Percentage of establishments that consider that firms with characteristics similar to theirs are making informal payments or giving gifts to public officials to "get things done” with regard to customs, taxes, licenses, regulations, services etc.
2.% of Firms Expected to Give Gifts to Get an Operating License
Percentage of firms expected to give gifts or an informal payment to get an operating license.
3.% of Firms Expected to Give Gifts In Meetings With Tax Officials
Percentage of firms that answered positively to the question "was a gift or informal payment expected or requested during a meeting with tax officials?"
4.% of Firms Expected to Give Gifts to Secure a Government Contract**
Percentage of establishments that consider that firms with characteristics similar to theirs are making informal payments or giving gifts to public officials to secure government contract.
5.% of Firms Identifying Corruption as a Major Constraint***
Percentage of firms identifying corruption as a major constraint. The computation of the indicator is based on the rating of the obstacle as a potential constraint to the current operations of the establishment.

Crime
1.% of Firms Paying for Security
"Percentage of firms paying for security, for example equipment, personnel, or professional security services."
2.Losses Due to Theft, Robbery, Vandalism, and Arson Against the Firm (% of Sales)
Estimated losses as a result of theft, robbery, vandalism or arson that occurred on establishment’s premises calculated as a percentage of annual sales.
3.If there were losses, Losses Due to Theft, Robbery, Vandalism, and Arson Against the Firm (% of Sales)
If there were losses, Losses Due to Theft, Robbery, Vandalism, and Arson Against the Firm (% of Sales)
4.Security Costs (% of Sales)
Average security costs as a percentage of total annual sales.
5.Security Costs if the establishment pays for security (% of Sales)
Security Costs if the establishment pays for security (% of Sales)
6.Products Shipped to Supply Domestic Markets Lost Due to Theft (%)*
Losses of the products shipped to supply domestic markets while in transit because of theft (computed as percentage of the consignment values).
7.% of Firms Identifying Crime, Theft and Disorder as Major Constraints***
Percentage of firms identifying crime, theft and disorder as a major constraint. The computation of the indicator is based on the rating of the obstacle as a potential constraint to the current operations of the establishment.

Informality
1.% of Firms expressing that a Typical Firm Reports less than 100% of Sales for Tax Purposes
Percentage of firms expressing that a typical firm reports less than 100 percent of sales for tax purposes.
2.% of Services Firms Competing Against Unregistered or Informal Firms
Percentage of services firms competing against unregistered or informal firms.
3.% of Firms Formally Registered when Started Operations in the Country
Percentage of firms formally registered when they started operations in the country.
4.Number of years firms operated without formal registration
Average number of years firms operated without formal registration. This indicator is computed only for the firms that did not have a formal registration when they started their operations in the country.

Gender
1.% of Firms With Female Participation in Ownership
Percentage of firms with females among the owners.
2.% of Full Time Female Workers*
Percentage of full time female workers.
3.% of Female Permanent Full-time Non-production Workers *
Percentage of female permanent full-time non-production workers.
4.% of Firms With Female Top Manager
Percentage of firms with females as top manager

Finance
1.% of Firms with Line of Credit or Loans from Financial Institutions
Percentage of firms with bank loans or line of credit.
2.% of Firms Using Banks to Finance Investments
Percentage of firms using banks to finance purchases of fixed assets.
3.% of Firms Using Banks to Finance Expenses
Percentage of firms using bank loans to finance working capital.
4.Value of Collateral Needed for a Loan (% of the Loan Amount)
Value of collateral needed for a loan or line of credit as a percentage of the loan value or the value of the line of credit.
5.% of Firms Identifying Access to Finance as a Major Constraint***
Percentage of firms identifying access/cost of finance as a major constraint. TThe computation of the indicator is based on the rating of the obstacle as a potential constraint to the current operations of the establishment.

Infrastructure
1.Number of Power Outages in a Typical Month
Average number of power outages in a typical month.
2.If there were outages, Duration of Power Outages (hours)
If there were outages, Duration of Power Outages (hours)
3.Value Lost Due to Power Outages (% of Sales)
Losses as percentage of annual sales that resulted from power outages.
4.If a generator is used, Electricity from Generator (%) *
If a generator is used, Electricity from Generator (%) *
5.Delay in Obtaining an Electrical Connection (days)
Average wait, in days, experienced to obtain electrical connection from the day this establishment applied for it to the day it received the service.
6.Average number of Incidents of Water Insufficiency in a Typical Month*
Average number of water shortages in a typical month in the last fiscal year.
7.If there were shortages, Average Duration of the Water Shortage (hours)*
If there were shortages, Average Duration of the Water Shortage (hours)*
8.Delay in Obtaining a Water Connections (days)
Average wait, in days, experienced to obtain a water connection from the day this establishment applied for it to the day it received the service.
9.Delay in Obtaining a Mainline Telephone Connection (days)
Average wait, in days, experienced to obtain a mainline telephone connection from the day this establishment applied for it to the day it received the service.

Innovation and Technology
1.% of Firms With Internationally-Recognized Quality Certification
Percentage of firms that have an internationally-recognized quality certification, i.e. ISO 9000, 9002 or 14000.
2.% of Firms with Annual Financial Statement Reviewed by External Auditor
Percentage of firms with annual financial statement reviewed by external auditor.
3.% of Firms Using Technology Licensed from Foreign Companies *
Percentage of firms using technology licensed from foreign companies.
4.% of Firms using its Own Website
Percentage of firms using the web for communication with clients or suppliers.

Trade
1.Average Time to Clear Direct Exports Through Customs (days)
Average number of days to clear direct exports through customs.
2.Average Time to Clear Imports from Customs (days)*
Average number of days to clear imports from customs.
3.% of Exporter Firms
Percentage of firms that export directly or indirectly.
4.% of Firms that Use Material Inputs and/or Supplies of Foreign origin*
Percentage of firms that use material inputs and/or supplies of foreign origin.
5.% of Firms that Export Directly
Percentage of Firms that Export Directly
6.% of Firms that Trade Identifying Customs & Trade Regulations as a Major Constraint***
Percentage of firms that trade identifying customs & trade regulations as a major constraint. The computation of the indicator is based on the rating of the obstacle as a potential constraint to the current operations of the establishment.

Workforce
1.% of Firms Offering Formal Training*
Percentage of firms offering formal training programs for its permanent, full-time employees.
2.Average Number of Seasonal/Temporary, Full-Time Employees
Average number of temporary workers.
3.Average Number of Permanent, Full Time Employees
Average number of permanent, full time workers.
4.% of Firms Identifying Labor Regulations as a Major Constraint***
Percentage of firms identifying labor regulations as a major constraint. The computation of the indicator is based on the rating of the obstacle as a potential constraint to the current operations of the establishment.

Note:
* For survey data collected in 2006 and 2007, this indicator is computed for the Manufacturing module only.
**Please, note that in the case of BEEPS 2008 surveys the question was asked to the firms that have confirmed that they have applied for Government contract in the last fiscal year while in the previous rounds of BEEPS the question was asked to all firms participating in the survey.
*** Due to differences in scales used in the ECA countries in 2002 and 2005 (four points) and those used in the 2008 surveys (five points) indicators based on business constraints questions are not fully comparable. End users are encouraged to keep this in mind when analyzing historical trends. Users can download the raw data for additional information.